Bug Support

Drivers | Documentation | FAQs | Reference | Contact

This page provides support information for your Bug. From this page, you can access manuals, driver and other software downloads, frequently asked questions (FAQs) and other related support and reference information.
 

Drivers & Downloads

Date Version Operating system Language Notes Download

16/08/2004

Software v1.1

          Notes

Download

10/09/2004

Easy CD-DA 7.1

          Notes

Download

17/09/2004

Software v1.0

          Notes

Download

20/12/2004

Software v1.2

          Notes

Download

Documentation:

The Bug - Manual (v1.1 Software) 2.75MB PDF
The Bug - Manual (v1.2 Software) 3.14MB PDF
The Bug - Manual 2.71MB PDF
The Bug Quick Start Guide (v1.1 Software) 1.62MB PDF
The Bug Quick Start Guide 1.56MB PDF

Frequently Asked Questions

I have broken the aerial on my Bug. What can I do?
The mains transformer supplied with my Bug gets very warm to the touch. Is this normal?
Apple Macintosh support for PURE Digital radio/tuner upgrading.
I can’t record to my SD card. What could be wrong?
How many minutes worth of radio will I be able to record onto my SD card?
I'm having difficulty playing my pre-recorded MP3s on my Bug. What could be wrong?
What headphones are recommended to be used with the Bug?
Some notes on using pre-formatted SD cards.

Does adding an SD card increase the time available for me to pause and rewind when in ReVu mode?

No. The memory used during ReVu mode is internal and separate to any external SD card you might put in your Bug so you cannot extend the length of time you can pause and rewind. A station broadcasting at 128kbps will give you about 5 minutes of pause\ rewind time.

Why is the clock is showing the wrong time?
Problems upgrading your radio's software? Some tips.
What brands of SD card are recommended for use with my Bug?
Notes on using MMC cards in your Bug radio.
How do I convert my .MP2 recordings to .MP3 file format?
Will I lose any alarm, preset or timer settings if my Bug loses power?

Reference Material / Internet Links

If I take my DAB digital radio abroad, will I be able to pick up foreign DAB services?
Can I get local stations from other parts of the country?
How do I get programme information (e.g. DJ or track information)?
Can I use my existing external TV/FM aerial for receiving DAB digital radio?
I've heard the term Multiplex used when talking about DAB. What is a Multiplex?
Do I have to pay a subscription to listen to digital radio stations?
Are DAB digital radios easy to use?
What sort of aerial do I need?
What DAB stations will I get in my area?
Can I get DAB digital radio anywhere in the UK?
I have a digital display on my existing radio. Isn’t this a DAB radio?
Why do I hear a ‘burbling’ sound on some stations?
I have poor TV/Digital TV/FM reception, will my digital radio reception also be poor?
Playing your Bug recordings on a PocketPC device
How do I tune to a new station which has started broadcasting?
Do I lose my presets if I retune or turn off my Bug?
Can I take my DAB digital radio abroad and still listen to the same stations?
Why is the DAB signal out of synchronization with the FM signal?
What is MP2 and MP3?
How is DAB Digital radio is different to FM radio?

Contacting Technical Support

Use the details below to contact PURE Digital if you have a problem installing or using PURE or VideoLogic products.

If you want to call us, please try to have details to hand, such as your PC's make and model (if applicable), other hardware installed, and how to recreate the problem.
 

PURE Digital
Imagination Technologies
Imagination House
Home Park Estate
Kings Langley
Herts. WD4 8LZ
United Kingdom


tel: +44 (0)1923 277477
fax: +44 (0)1923 270188
[email protected]

  
 

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Returning a faulty product

If you believe you have a faulty product and you would like to return it to us under our warranty terms, click here to view the warranty procedure.

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